Insurance Commissioner
Insurance Commissioner
Where the state has jurisdiction, investigators for the Office of the Insurance Commissioner (OIC) wield great authority on behalf of consumers. About a third of the consumers who file complaints with the OIC achieve some betterment in the pursuit of their case. This includes re-issue of policies, cancellations withdrawn, refunds, new coverage, improved claim settlement, or a reopened claim investigation. In some cases, a consumer complaint that involves insurer misconduct may lead to another level of investigation by Commissioner Kreidler’s Enforcement investigators. This type of misconduct can be punished by fines, suspensions, or other disclipline under Commissioner Kreidler’s authority to act as the chief regulator of the insurance industry in Washington state.
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